Be PositiveEuropean Union flag

Case studies · UK and Bulgaria experience

How we’ve
helped.

A selection of assignments supporting organisations in the UK and Bulgaria. This delivery experience informs the capability we bring to organisations in Ireland. Client names remain confidential.

River Liffey in Dublin
Contract Expertise · Life & pensions

Business & Technology Transformation

Read the story +

The challenge

A major life and pensions outsourcing programme needed experienced analysts across multiple workstreams. The resourcing challenge was breadth as well as capacity: requirements, process mapping and testing all needed support, with demand changing as the programme developed.

How we helped

We supplied experienced analysts across the programme, covering requirements, process mapping and testing. Support could scale around the workstreams as the programme’s needs changed.

The expertise we brought

Business AnalystsRequirements analysisProcess mappingTesting support

The value of the support

The client gained analysis capacity across several workstreams, with the flexibility to adjust support around the programme. Relevant expertise was available where the work needed it, without fixing the whole engagement at one level of resource.

When several workstreams need experienced people and the demand will change as delivery progresses.

Discuss a similar requirement ↗
Contract Expertise · Financial services

Data Governance Programme

Read the story +

The challenge

A financial services organisation needed senior analysis expertise for a data retention programme spanning a substantial technology estate. It needed someone who could take ownership of the analysis, work through the scope and make the control requirements clear enough for delivery.

How we helped

We provided a Senior Business Analyst to clarify data ownership, define the scope and work through control requirements. This gave the programme dedicated analysis support around a specialist governance requirement.

The expertise we brought

Senior Business AnalystData retention & governanceScope definitionOwnership & control requirements

The value of the support

The organisation gained a senior specialist focused on its retention programme. Clearer ownership, scope and control requirements gave the delivery team a more organised set of priorities to work through.

When the gap is a senior analyst who can take a complex governance requirement and give the work structure.

Discuss a similar requirement ↗
Permanent · Financial services

Data & AI Programme

Read the story +

The challenge

A financial services organisation needed two permanent Business Analysts for a major Data and AI programme. Filling the vacancies meant finding people who could handle the programme’s requirements and complement the skills already in the team.

How we helped

We ran a targeted search for two Business Analysts, assessing their experience against the Data and AI programme and considering how each would work with the existing team.

The expertise we brought

Two permanent Business AnalystsData & AI programme analysisRequirements assessmentComplementary team skills

The value of the support

The client secured two Business Analysts matched to the programme and the team. The appointments strengthened permanent analysis capability for its longer-term Data and AI work.

When a specialist programme needs permanent hires assessed against the work, not simply a matching job title.

Discuss a similar requirement ↗
Nearshore · Manufacturing & engineering

Nearshore Recruitment

Read the story +

The challenge

A UK manufacturer needed senior technical talent for its Bulgarian operation. Finding the right people called for access to the local market and an assessment of technical experience in the context of the operation.

How we helped

Our Bulgaria team identified and engaged senior technical specialists locally, assessed their experience and recruited people to help build the client’s European team.

The expertise we brought

Senior technical specialistsLocal talent searchTechnical assessmentBulgarian recruitment knowledge

The value of the support

The client recruited senior talent for its Bulgarian operation with local support throughout the search. It gained access to people and market knowledge to help build its European team.

When UK-led hiring needs local recruitment knowledge and access to technical talent in Bulgaria.

Discuss a similar requirement ↗
Contract Expertise · Manufacturing & consumer goods

System Implementation

Read the story +

The challenge

A global drinks business had implemented a core system and needed specialist analysis support for its operational reporting. The team needed people who could connect Power BI requirements with business needs and identify the data gaps affecting delivery.

How we helped

We brought in Business and Technical Analysts to define Power BI reporting requirements and assess data gaps. The support could flex as priorities evolved after implementation.

The expertise we brought

Business AnalystsTechnical AnalystsPower BI requirementsData gap assessment

The value of the support

The business gained specialists who could connect reporting needs with the available data. The support made gaps visible and helped shape reporting requirements around what operational teams needed, with capacity able to flex as priorities changed.

When implementation has moved ahead but reporting and data analysis need additional specialist attention.

Discuss a similar requirement ↗
Contract Expertise · Life & pensions

Platform Upgrade

Read the story +

The challenge

A life and pensions provider needed specialist platform knowledge for a cloud upgrade and new product launches. The requirement was specific: expertise in the platform, its configuration and the downstream impact of change, for the duration of the programme.

How we helped

We brought focused platform expertise into the team to support requirements, configuration and impact assessment throughout the upgrade and new product work.

The expertise we brought

Platform specialistsConfiguration expertiseRequirements supportDownstream impact assessment

The value of the support

The provider gained relevant platform knowledge for the duration of the work. Its existing team had specialist support for configuration and change impacts alongside the wider upgrade and product activity.

When the missing capability is specific platform knowledge needed for a defined period.

Discuss a similar requirement ↗
Contract Expertise · Energy & utilities

Regulatory Transformation

Read the story +

The challenge

An energy services organisation needed a Lead Business Analyst to support electricity settlement reform. It needed dedicated expertise to turn regulatory requirements into defined processes, user stories and delivery priorities.

How we helped

We provided a Lead Business Analyst to shape process definitions, develop user stories and organise delivery priorities around the settlement changes.

The expertise we brought

Lead Business AnalystRegulatory change analysisProcess definitionUser stories & prioritisation

The value of the support

The organisation gained lead analysis capability during a demanding period of regulatory change. Processes, user stories and priorities gave the delivery work a clearer practical shape.

When regulatory work needs dedicated analysis leadership to connect the obligation with delivery.

Discuss a similar requirement ↗